ANUTEC India is officially a wrap!

We have had a fantastic time at ANUTEC – International FoodTec India this year, meeting thousands of ambitious entrepreneurs and business leaders ready to boost revenue, lower costs and scale their businesses!  

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Automating your billing process? Here is what you absolutely need to know

Manual billing can be time-consuming, and expensive, and when it gets busy or the work is complex, there are times when it can suffer from human error. As your company grows bigger and more complex, handling your billing manually can be a hindrance that is actually preventing you from using your time in a more constructive manner. Business automation has changed the way accounts are handled, and billing automation can be extremely beneficial for you and your company. In this article, we are going to look at what is involved in manual billing, and how automating your billing process can transform your results.

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PQLs – A complete guide

A product-qualified lead (PQL) is favoured amongst businesses as these clients are more likely to become customers compared to other leads. However overall, is PQL better than a sales-qualified lead (SQL) and what should your business focus on? In this article, we will look at what PQLs are, and how they compare to other types of leads.

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Can automation help you retain more customers? Yes, here is how

Customer retention should be an essential part of your business strategy, after all as the Harvard Business Review points out – it can be anywhere from five to twenty-five times more expensive to gain a new customer when compared to retaining an existing one. Automation is a powerful tool for sales, customer service and customer retention, and the right automation solutions can make a massive difference to your business. In this article, we are looking at how automation helps with customer service, the benefits of using automation retention strategies, the challenges you might face in taking this approach, and what we can do to take you to the next level.

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The power of B2C automation

Business-to-Customer (B2C) companies deal directly with consumers through a wide range of platforms, apps, and locations - this generates an enormous amount of work and vast amounts of data every day. What you do with this information, and how you schedule your time can determine whether or not your business grows as it should, or whether you miss out on opportunities. In this article, we are looking at automation for businesses in the B2C market, how it can give a competitive advantage, and what other benefits B2C automation brings to a B2C business.

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7 ways to enhance your churn rate

Calculating and understanding your churn rain is crucial for your revenue and growth. Many things can impact your churn, for example, Forrester found from a survey that 69% of customers choose to shop more frequently at retailers that offer a consistent customer service. In this article, we will look at what a churn rate is, and how you are able to have a good churn rate.

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Competitor Knowledge: Why It's Key for Your Sales

In today's rapidly evolving business landscape, where markets are dynamic and customer preferences are ever-changing, staying ahead of the competition is essential for success. To achieve this, organizations must equip their sales teams with a potent weapon: competitor knowledge. A well-informed sales team armed with valuable insights about competitors can make all the difference in closing deals, retaining clients, and shaping strategic decisions. In this article, we will delve into the significance of competitor knowledge and how it can empower your sales team to excel.

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AI and automation in the food and drink industry

The food and drink industry is a vast and complex sector that encompasses various stages, from production and processing to distribution and consumption. In recent years, the integration of automation and artificial intelligence (AI) technologies has significantly impacted this industry. In this article, we will look at how AI and automation is helping businesses in the food and drink industry.

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